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Van Kam Introduces Real-Time Photo Capture

August 30, 2023

In the world of freight, every detail matters. At Van Kam, we’ve always been driven by a commitment to excellence, ensuring that each shipment’s journey is seamless from start to finish. Today, we’re thrilled to unveil a new initiative that takes our dedication to transparency and efficiency to new heights.

Capturing Moments, Ensuring Clarity

A picture can tell a thousand words. With this in mind, our drivers are now equipped to photograph freight at the time of pickup. This visual documentation serves multiple purposes, from streamlining our internal processes to providing an added layer of accountability. This initiative offers:

  • Clarity in Claims: The captured images act as an unbiased reference, streamlining any claims process.
  • Efficiency on the Dock: These photos enable our dock team to swiftly recognize and manage shipments, especially when traditional labels might be elusive.
  • Enhanced Team Collaboration: Beyond mere efficiency, this feature celebrates the collaborative spirit of Van Kam. Our Pickup & Delivery team, through these photos, directly aids their dock colleagues.
  • Real-Time Freight Verification: We’re integrating these images into the handheld devices of our delivery team. This will empower the team to instantly verify and compare freight conditions, should any concerns arise during delivery.

Redefining Excellence in Freight Services

This photo capture initiative is more than just an enhancement; it’s a reflection of our “Achieve” philosophy. Like the chalk powder grip aiding a rock climber, we aim to bolster our customers’ journey, ensuring they reach their desired heights. By adding real-time photo capture, we’re not just improving our game, we’re making sure every shipment story is a success. With Van Kam by your side, you’re always in good hands.

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