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Van Kam Freightways Launches New E-Claims Program

October 3, 2023

Van Kam Freightways is excited to announce the launch of our new E-Claims program, which aims to simplify and streamline the claims processing experience. This is not just a simple change, it is a major step towards making our processes simpler and more efficient.

A Transition to User-Friendly Interaction

With the rollout of our E-Claims program, we’re embracing a user-centric approach. We’ve removed the need for our team to go through multiple forms or screens to process claims. Instead, our program offers a user-friendly interface that is intuitive and easy to navigate. This saves time and minimizes the risk of errors. As a result, all claims are handled accurately and efficiently, making life easier for our team and customers alike.

Automated Efficiency

The hallmark of our new E-Claims program is its automation. As information is entered, it directly feeds into our claims system, eliminating the need for manual data entry. This automation extends to document and image uploads, ensuring all pertinent information is captured and stored systematically. The transition to an automated claims process underscores our dedication to leveraging technology for quicker resolution of claims and better service delivery for our customers.

A Glimpse into a Progressive Future

The launch of the E-Claims program isn’t merely a singular upgrade but a sign of our commitment to continual operational enhancement. It aligns with our recent initiative like the real-time photo capture feature, marking a stride towards a more efficient and customer-centric service framework. We believe that this change will lead to many positive outcomes for our team and customers, enabling us to take a step closer to a smoother tomorrow at Van Kam.