Sherry Williams – 40 Years at Van Kam

July 13, 2021

Sherry Williams - Claims Clerk

The Key is Customer Service

Van Kam Freightways Ltd. is happy to celebrate the 40th work anniversary today of Sherry Williams!

As a Claims Clerk at our head office in Surrey, BC, Sherry’s primary duties in her role are to process claims.

Thankfully, Sherry’s job is made much easier with Van Kam’s industry-leading system-wide claims ratio of less than 0.39% annually! Despite this advantage, Sherry still looks forward to providing exceptional customer service at all times.

“I let them know they are in good hands”

“A big part of my job is interacting with customers and letting them know they are in good hands,” says Sherry. “The level of my customer service from my initial point of contact is a key factor in dictating the entire claim process experience for our customers. I’ve dealt with many different types of customers over the past 40 years, and it’s something I’ve always been proud of; I take much pride in it.”

Sherry is also quick to note one of her favourite aspects of the job: “At times I get to assist in coordinating donations to the local food bank, the SPCA, or designated women’s shelters. It’s an enjoyable and satisfying part of my job.”

A Green Thumb

In her free time, Sherry throws on a pair of gardening gloves and heads straight into her garden. “I enjoy gardening in my spare time. I find it very relaxing, especially during the warm summer months when the plants are in full bloom, and you can take in all their beauty. My favourites are hosta plants, magnolia trees, and nearly any sort of potted plants.”

Hostess with the Mostest

When Sherry’s not tending to her plants, she’s can often be seen tending to her guests at her dinner parties. “I like to hang out with my friends and family and cook up some delicious food for small dinner parties – – it’s my thing!”

“Any type of seafood dishes and pasta are right in my wheelhouse,” Sherry confirms. “I just hop online and search for recipes that I find interesting, and then it’s off to the kitchen to cook up a storm.”

Hey Sherry, don’t forget about your wonderful co-workers when you bring in those delicious left-overs for your lunch during the weekday!

Share This

Stay Connected!

Connect with Van Kam on LinkedIn, Facebook and Twitter.
to our newsletter for future Van Kam stories!

Related Posts
Current service interruptions
Current Road Closures and Service Delays

View All Regional Service Delays Below Road closures are mandated by the BC Ministry of Transportation and directly affect the ...

Baking Up Success at Van Kam with Brittany Iverson

From making sweet treats to earning prestigious certifications, Brittany Iverson, our Talent and Culture Manager, brings a unique blend of ...

Employee Spotlight: Abdul Sattar’s Journey from Warehouse to Workshop

Meet Abdul Sattar, a dedicated member of Van Kam Freightways who joined the company in 2016. Starting his Van Kam ...

Van Kam Supports Future Engineers at the High School EV Challenge

At Van Kam Freightways, we support our communities, especially our youth, the next generation leading us into the future. This ...