Van Kam’s investment in technology is not limited to our trucks and drivers. Our system allows us to create, schedule, and run customized service reports to suit any of our customers reporting requirements. The most commonly selected service reports are:

Overall on-time performance:

  1. On-time performance as a %
  2. Based on total # of shipments
  3. Broken out by weight/pieces and city specific

Customer/consignee specific on-time performance:

  1. Sorted by Store or Sorted by Date
  2. Included per shipment: order #, pieces, weight, delivery time in and out, delivery service time required, service expectation met, overall on-time service % for the specific store
  3. Bottom of report shows overall on-time %

Real time delivery notification:

  1. Receive a real time delivery notification by email as soon as confirmed by our driver’s hand held device!

If you require a further report, our in-house IT department is available to create a customized reporting solution. Please contact us for more information.